How to Buy TOKYO SKYTREE Tickets | Release Dates, Prices That Vary by Day, the Counter Issuing Fee, Cancellation Fees, and How to Enter

Overview

TOKYO SKYTREE is a broadcasting tower in Oshiage, Tokyo. From its two observation decks, Tembo Deck at 350 m above ground and Tembo Galleria at 450 m above ground, you can look out over the city of Tokyo.

• Tickets are date-and-time tickets: when you buy, you choose the day you will enter and an entry time slot. Entry time slots are every 30 minutes.
• On the official booking site, tickets go on sale one whole month at a time. The sale date is the 1st of the month that is 2 months before the month of your visit.
• Prices differ depending on the day you enter.
• The on-site ticket counter and ticket machines on 4F sell tickets only for that same day. If you buy on site, an issuing fee of ¥500 per ticket is added. On site, you can buy tickets only for time slots that have not sold out. On busy days, the ticket counter may not sell tickets.
• You cannot change the date or time of a ticket after you buy it. You can cancel, but a cancellation fee applies when the day of entry is close.

Where to buy

Where to buy tickets

1. The official booking site: open it from the "Tickets & Prices" page of the TOKYO SKYTREE official website. It can also be displayed in English, Chinese, Korean, and other languages. To buy, you need to register as a member of the booking site. Payment is by credit card or similar methods. You cannot pay in cash.
2. 7-Eleven: buy at the multi-copy machine inside the store. If you want to pay in cash, use this method.
3. The ticket counter and ticket machines on 4F of TOKYO SKYTREE: here, you buy your ticket on the day of your visit, for entry that same day. An issuing fee of ¥500 per ticket is added. On site, you can buy tickets only for time slots that have not sold out. On busy days, the ticket counter may not sell tickets.
4. Hotels and travel agencies listed on the TOKYO SKYTREE official website: there is a list on the "Official Travel Agency & Official Hotel" page of the official website.

• On the official booking site and at 7-Eleven, you can buy tickets for up to 8 people in one purchase.
• On the official booking site, you can only use credit cards that are set up for "3D Secure" identity verification. For cards you can use in Japan, see Do You Need Cash in Japan? | Where Cards Work, ATMs That Accept Overseas Cards, and Currency Exchange.
• Tickets bought on the official booking site or at 7-Eleven can be given to other people. Reselling them or exchanging them for money is prohibited. If this is discovered, the ticket can no longer be used to enter.

Prices

Ticket types and prices

There are tickets for Tembo Deck only, and tickets for both Tembo Deck and Tembo Galleria. Because prices differ depending on the day you enter, the table shows the lowest prices listed on the official website.

• Check the price for your day on the calendar of the official booking site. The adult price for each day is shown under the date. On many Saturdays, Sundays, and public holidays, prices are higher than on weekdays.
• When you buy at the on-site ticket counter or ticket machines, an issuing fee of ¥500 per ticket is added to the prices in the table.
• The adult price is for people aged 15 and over. However, people who attend junior high school pay the child price, even at age 15.
• The child price is for children who attend elementary school or junior high school.
• Children who have not yet started elementary school are free.
• Children who have not yet started elementary school cannot enter without an adult. Elementary and junior high school students can enter without an adult.

You can add Tembo Galleria later

• If you enter with a Tembo Deck only ticket, you can buy a Tembo Galleria ticket at the ticket machines on Tembo Deck, 350 m above ground. The price is ¥1,400 for adults and ¥700 for children, with no issuing fee.
• When Tembo Galleria is crowded, these ticket machines may not sell tickets.
• You reach Tembo Galleria by going through Tembo Deck. There is no elevator that goes directly to Tembo Galleria.

Booking

Release dates and sell-outs

• On the official booking site, tickets go on sale one whole month at a time. The sale date is the 1st of the month that is 2 months before the month of your visit. For example, tickets to enter in June, for June 1 through June 30, go on sale on April 1.
• On Saturdays, Sundays, public holidays, and during long holiday seasons, tickets may sell out early. Once you know the day you will go, buy in advance.
• Same-day tickets can also be bought, for time slots that have not sold out, on the booking site and at the on-site ticket counter and ticket machines on 4F. However, on busy days, the ticket counter may not sell tickets. In that case, buy on the booking site or at the ticket machines. On the booking site, you can buy tickets for a time slot until 29 minutes after that time slot starts. No tickets are set aside specifically for same-day sales.
• When planning, do not count on extra tickets being released on the day for time slots that have sold out.

Cancellations and changes

• You cannot change the day of entry, the entry time slot, or the number of people on a ticket after you buy it. If you want to change them, cancel and then buy a new ticket.
• Cancellation fees for tickets bought on the official booking site are as follows. Cancel on My Page on the booking site. Cancellations by phone or email are not accepted.

• If you cancel within 59 minutes of buying, there is no cancellation fee. However, you cannot cancel after your entry time slot has started.
• Even on days when the view is hard to see because of rain or clouds, there are no refunds or discounts.
• If someone in your group cannot come on the day, tell the staff at the on-site ticket counter that same day, and you will get back the price of the unused tickets minus ¥300 per ticket. This applies only to tickets bought on the official booking site, and only when at least one other person in the group enters.
• To cancel tickets bought from a hotel or travel agency, contact the place where you bought them.

Step by step

From buying to entering

These are the steps when you buy on the official booking site.

1. On the official booking site, choose the day you will enter and an entry time slot, choose the number of people, and pay.
2. When your booking is complete, you receive an email. Open the link in the email, or go to My Page on the booking site, to display the QR code you use to enter.
3. During the entry time slot you booked, go to the entrance on 4F of TOKYO SKYTREE and join the line for people who bought in advance. Hold the QR code over the reader at the entry gate to enter. You do not need to stop at the ticket counter.

• You cannot enter earlier than the time slot you booked.
• Besides showing the QR code on your smartphone screen, you can also use a screenshot of it or a paper printout. Saving a screenshot in advance is a good idea, so you can show it even if the signal at the entrance is weak.
• If you are late, you can still enter, as long as it is the same day you booked and before the last entry time. Join the end of the line that staff direct you to. When it is crowded, you may wait a long time.
• Once inside, you can stay as long as you like. After you go back down to the ground, you cannot enter again.
• When it is crowded, you may have to wait to get on the elevator even if you bought in advance.

For getting mobile data so you can show your email and QR code while traveling, see Getting Online in Japan | eSIM vs SIM Card vs Pocket Wi-Fi, What to Check First, and Airport Pickup.

Opening hours

Opening hours and busy times

• Opening hours differ by day. Check them on the "Hours" calendar of the official website. In October and November 2026, the hours are 10:00 to 22:00 on weekdays and 9:00 to 22:00 on Saturdays, Sundays, and public holidays, and on some days closing time is later.
• Last entry is 1 hour before closing time.
• According to the official website, the quietest time is right after opening. Around 16:00 to 19:00, when many people come to see the evening and night views, it tends to be crowded. The official website has a crowd forecast for each day of the week and time of day.
• The air is clearest and you can usually see farthest from November through the following February. On clear days, you may also see Mt. Fuji.
• As a guide to how long to stay: about 1 hour for Tembo Deck only, and about 1 hour to 1 hour 30 minutes if you also go up to Tembo Galleria.

Conditions

What you cannot bring in

When you enter, security guards check your bags. You cannot bring items like the following onto the observation decks.

• Large bags with any side longer than 60 cm, and bags that get in the way of other people passing
• Tripods that do not fold, knives and scissors, skateboards, and drones
• Drinks that cannot be closed with a lid, and drinks in cups. The only drinks you can bring in are drinks in plastic bottles with caps.
• Pets (not even in a carrier; guide dogs, hearing dogs, and service dogs are allowed)

For how to use coin lockers, see How to Use Coin Lockers at Train Stations in Japan | Typical Prices, Payment and the 3-Day Limit.

Getting there

How to get there

• The nearest stations are Tokyo Skytree Station on the Tobu Skytree Line, and Oshiage (Skytree) Station on the Tokyo Metro Hanzomon Line, the Toei Asakusa Line, and the Keisei Line. Oshiage (Skytree) Station is connected to the building where TOKYO SKYTREE is.
• The entrance and the ticket counter are on 4F. After leaving the station, go up to 4F by escalator or elevator. On the way back, you come down to the exit on 5F.
• The floor numbers in this article are the same as the signs inside the building. The ground floor is 1F.
• From Asakusa Station, it takes about 3 minutes on the Tobu Skytree Line to Tokyo Skytree Station.
• From the station at Haneda Airport, it takes about 39 minutes on the Keikyu Line and the Toei Asakusa Line to Oshiage (Skytree) Station. From the station at Narita Airport, it takes about 49 minutes on the Keisei Narita SKY ACCESS Line to Oshiage (Skytree) Station.

For IC cards you can use on trains and buses, see Welcome Suica: How to Buy and Use It | A 28-Day IC Card for Visitors to Japan.

Good to know

• Prices, release dates, cancellation fees, and opening hours may change. Before you buy, check the TOKYO SKYTREE official website and the official booking site.
• There are also tickets that combine the observation decks with tickets for nearby facilities or transportation (TOKYO SKYTREE Enjoy Pack). Their release dates and cancellation rules are different from the tickets in this article.
• For tickets to another observation deck in Tokyo, see How to Buy SHIBUYA SKY Tickets | Release Dates, Sell-Outs, Prices by Time Slot, Cancellations, What to Leave Behind for the Rooftop.