Eating and Shopping Inside Tokyo Station | Where to Find Tokyo Ramen Street, Tokyo Character Street and Gransta Tokyo, Inside or Outside the Ticket Gates, Opening Hours, Ekiben, Tax-Free and Luggage
A guide to the dining and shopping areas inside Tokyo Station and in the underground space right next to it, using only the information on the operating companies' official websites. It covers the location, floors and opening hours of First Avenue Tokyo Station (Tokyo Station Ichibangai, with Tokyo Ramen Street, Tokyo Character Street, Tokyo Okashi Land and more), Gransta Tokyo inside the ticket gates, Gransta Yaesu and Gransta Yaekita, and the Yaesu Underground Shopping Mall (Yaechika), as well as how to get inside the ticket gates and what it costs, where ekiben are sold, notes on payment methods, where to do tax-free procedures and how to leave your luggage.
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Overview
Tokyo Station has several areas where restaurants and shops are gathered, both inside the station building and in the underground space right next to it. Because each area is run by a different operating company, the information on location, opening hours and payment methods is also separate for each area. This article focuses on the areas travelers often look for: First Avenue Tokyo Station (Tokyo Station Ichibangai), which includes Tokyo Ramen Street and Tokyo Character Street; Gransta Tokyo; and the Yaesu Underground Shopping Mall (Yaechika). It uses only the information on each operating company's official website. The information in this article was checked on each official website on October 24, 2026. Shop names are not included.
Floors in this article are written the same way as on the station signs. The ground floor (street level) is 1F, the floor above it is 2F, and the first floor below ground is B1.
- Most of the shops in Gransta Tokyo are inside the JR ticket gates. They spread across B1 and 1F. The shops that sell ekiben (boxed meals sold at stations) are also on 1F of Gransta Tokyo.
- On B1 on the east side of Tokyo Station (the Yaesu side), there is the Yaesu Underground Central Gate. First Avenue Tokyo Station is right outside this ticket gate. On 1F there are also other ticket gates, such as the Yaesu North Gate.
- On B1 of First Avenue Tokyo Station, Tokyo Ramen Street, Tokyo Character Street, Tokyo Okashi Land and other areas are lined up.
- On 1F of First Avenue Tokyo Station, there is TOKYO GIFT PALETTE, an area with shops selling gifts to take with you.
- On 2F of First Avenue Tokyo Station, there is TOKYO GOURMET ZONE, an area with restaurants.
- Beyond B1 of First Avenue Tokyo Station, the Yaesu Underground Shopping Mall (Yaechika) continues.
- To enter Gransta Tokyo inside the ticket gates, you need a train ticket or something similar, such as a platform ticket. First Avenue Tokyo Station, Gransta Yaesu, Gransta Yaekita, Gransta Marunouchi and the Yaesu Underground Shopping Mall are outside the ticket gates, so you can enter them without a ticket.
- Opening hours differ by area, and they also differ by shop within the same area. If you go early in the morning or late at night, check the page of the shop you plan to visit.
Areas
List of areas
The table below shows where the areas covered in this article are. The floors, and whether each area is inside or outside the ticket gates, follow how each operating company's official website describes them.
| Area | Floors | Inside or outside the ticket gates | Main types of shops |
|---|---|---|---|
| First Avenue Tokyo Station | B1, 1F, 2F | Outside | Ramen, character goods, confectionery, gifts, restaurants |
| Gransta Tokyo | B1, 1F | Most shops are inside | Bento, ready-made dishes, sweets, restaurants, general goods |
| Gransta Yaekita | B1, 1F, 2F | Outside | Restaurants, cafés |
| Gransta Yaesu | B1, 1F, 2F, 3F | Outside | Restaurants, cafés, general goods |
| Gransta Marunouchi | B1 | Outside | Bento, ready-made dishes, sweets, restaurants, general goods |
| Yaesu Underground Shopping Mall (Yaechika) | B1, B2 | Outside | About 180 shops, including restaurants, fashion and household goods |
The east side of Tokyo Station is the Yaesu side, and the west side is the Marunouchi side. First Avenue Tokyo Station and the Yaesu Underground Shopping Mall are on the Yaesu side. On its official website, Gransta Yaesu is described as "the area under the large sail-shaped roof at the Yaesu entrance of Tokyo Station." Gransta Marunouchi is on B1 on the Marunouchi side.
Areas inside First Avenue Tokyo Station
The official website of First Avenue Tokyo Station says that First Avenue Tokyo Station is inside JR Tokyo Station, outside the ticket gates, and that it is right outside the Yaesu-side ticket gates, whether you come from the Shinkansen ticket gates or from the ticket gates for conventional lines. Inside, it is divided into the following areas.
| Area | Floor | Official description |
|---|---|---|
| Tokyo Ramen Street | B1 | An area that brings together ramen shops of many different styles |
| Tokyo Character Street | B1 (some shops also on 1F) | An area with official shops of TV stations and shops selling character goods. It also has limited-time shops and an event space called "Ichiban Plaza" |
| Tokyo Okashi Land | B1 | An area with shops of confectionery companies. They sell sweets made fresh in the shop and items available only here |
| Nippon Gourmet Road | B1 | An area with restaurants serving food from different regions of Japan. Right outside the Yaesu Underground Central Gate |
| TOKYO GIFT PALETTE | 1F | An area with gifts and Tokyo souvenirs, as well as bento and cafés. Right outside the Yaesu North Gate |
| TOKYO GOURMET ZONE | 2F | An area with restaurants such as bistros, bars and beer halls |
Gransta Tokyo
The official website of Gransta Tokyo describes it as spreading from 1F to B1 of Tokyo Station. Most of its shops are inside the ticket gates. The only shops outside the ticket gates are some of the shops in the "Square Zero" area on B1 and some of the shops in the "North Passage" area on 1F.
As of October 24, 2026, the "Ekiben" category on the official website listed two shops. Both are inside the ticket gates, in the "Central Passage" area on 1F.
Yaesu Underground Shopping Mall (Yaechika)
The Yaesu Underground Shopping Mall is an underground shopping street outside Tokyo Station on the Yaesu side. Its official website says it is directly connected to the Yaesu Underground Central Gate of JR Tokyo Station and is a 1-minute walk from the Yaesu Central Gate, the Yaesu South Gate and the Yaesu North Gate. According to the company's profile page, it has about 180 shops.
Getting there
How to get to the areas outside the ticket gates
The official website of First Avenue Tokyo Station gives the directions as "right outside the Yaesu Underground Central Gate of JR Tokyo Station." Tokyo Ramen Street, Tokyo Character Street, Tokyo Okashi Land and Nippon Gourmet Road are on B1, the same floor as this ticket gate. TOKYO GIFT PALETTE on 1F is right outside the Yaesu North Gate.
The Yaesu Underground Shopping Mall is described as directly connected to the Yaesu Underground Central Gate and a 1-minute walk from the Yaesu Central Gate, the Yaesu South Gate and the Yaesu North Gate.
Entering Gransta Tokyo inside the ticket gates
Most of the shops in Gransta Tokyo are inside the ticket gates, so you cannot reach them without passing through a ticket gate.
If you go to Gransta Tokyo without taking a train, buy a platform ticket (a ticket for entering the station) or enter with Suica. The rules of JR East's "Touch de Ekinaka" service (entering the area inside the ticket gates with Suica) are as follows.
- At stations covered by this service, you can use Suica instead of a platform ticket when you enter the area inside the conventional-line ticket gates. Tokyo Station is one of the stations covered. Tokyo Station also has Shinkansen ticket gates, but this service only lets you enter the area inside the conventional-line ticket gates.
- If you exit through an automatic ticket gate at the same station within 2 hours of entering, the fee is deducted from your Suica balance. The fee is ¥160 for adults and ¥80 for children, the same amount as that station's platform ticket.
- If more than 2 hours have passed since you entered, you cannot exit through an automatic ticket gate. Instead, go to a staffed counter. There, in addition to the fee for entering, the same amount is added for every 2 hours of the time beyond the first 2 hours, and the total is deducted from your Suica balance. The official information does not say how the extra time is counted when it is shorter than 2 hours.
- With this service, you cannot enter the area inside the Shinkansen ticket gates (including the Tokaido Shinkansen).
- If you enter the area inside the ticket gates, then take a train and come back to the same station without exiting through the ticket gates, you cannot use this service. In this case, tell the staff at a staffed counter and pay the fare for the section you actually traveled.
Opening hours
First Avenue Tokyo Station
The table below shows the "main opening hours" on the official website of First Avenue Tokyo Station. The official website says that opening hours differ by shop.
| Area | Main opening hours |
|---|---|
| Tokyo Ramen Street | 10:30–23:00 (last order 22:30) |
| Tokyo Character Street | 10:00–20:30 |
| Tokyo Okashi Land | 9:00–21:00 |
| TOKYO GIFT PALETTE | 9:30–20:30 (9:00–20:30 on Saturdays, Sundays and national holidays) |
| TOKYO GOURMET ZONE | 11:00–23:00 (until 22:00 on Sundays and national holidays) |
The opening hours of Nippon Gourmet Road are not in this table, because different pages of the official website gave different closing times.
Gransta Tokyo
The table below shows the "basic opening hours" on the official website of Gransta. Here too, the official website says that some shops have different opening hours.
| Type of shop | Monday to Saturday (except national holidays) | Sundays and national holidays |
|---|---|---|
| Bento, ready-made dishes, sweets | 8:00–22:00 | 8:00–21:00 |
| Restaurants | 10:00–22:00 | 10:00–21:00 |
| General goods, cosmetics, services | 10:00–21:00 | 10:00–21:00 |
The official website says that even on a Sunday or national holiday, if the next day is a day off such as a national holiday, the bento, ready-made dish and sweets shops are open until 22:00.
According to each shop's page, one of the two shops that sell ekiben is open 5:30–22:00 every day, and the other is open 6:00–21:00 every day. Both open earlier than the hours in the table above.
Other areas
- Gransta Yaekita: Restaurants are open 11:00–23:00.
- Gransta Yaesu: Restaurants and cafés are open 11:00–22:00.
- Yaesu Underground Shopping Mall: The official website says that opening hours differ by shop. The hours for each shop are listed on the opening hours page of the official website.
Paying
Paying at Tokyo Ramen Street
The payment information on the official website of First Avenue Tokyo Station says the following about the shops in Tokyo Ramen Street.
- Credit cards: The official information lists the shops in Tokyo Ramen Street as shops where you order by buying a meal ticket from a meal-ticket vending machine, and says that credit cards cannot be used there.
- For e-money, only transportation IC cards (such as Suica) can be used.
- Barcode payments and QR code payments cannot be used.
For the other shops in First Avenue Tokyo Station, the official information says that credit cards, transportation IC cards and other e-money can be used, except at some shops. Because there are shops where they cannot be used, check at the shop before you buy.
Withdrawing cash and exchanging money
The official website of First Avenue Tokyo Station says that there are ATMs of several banks on B1 and 1F. There are also currency exchange machines on 1F and B1 that change foreign currency into Japanese yen. They cannot change Japanese yen into foreign currency. How to withdraw cash in Japan is explained in Do You Need Cash in Japan? | Where Cards Work, ATMs That Accept Overseas Cards, and Currency Exchange.
Services
Tax-free procedures
First Avenue Tokyo Station and Gransta Tokyo each have a counter for tax-free procedures.
- First Avenue Tokyo Station: The tax-free counter is on 1F (next to the Sagawa Express counter), and reception is 10:00–21:00. The person who made the purchase does the tax-free procedure for items bought at participating shops on the day of purchase. After the customs check when you leave Japan, the refund is paid by a company called Global Blue. A fee is deducted when the refund is paid (First Avenue Tokyo Station's TAX REFUND GUIDE, November 2026 edition).
- Gransta Tokyo: The tax-free counter is open 8:30–21:00 and handles the procedures for purchases at the Gransta shops inside the ticket gates that total ¥5,000 (tax excluded) or more at the price excluding consumption tax on the same day. The person who made the purchase goes to the counter on the day of purchase, and then registers the credit card or other account to receive the refund on a dedicated site, for example from a QR code. The amount refunded is the consumption tax amount minus an administrative fee. The administrative fee is up to 3.3% of the amount you bought tax-free (Gransta's tax-free information, October 30, 2026 edition). For the shops in Gransta Marunouchi (outside the ticket gates), the official information says that each shop handles the procedure. The text of the official information does not say whether this counter is inside or outside the ticket gates, or where the procedures are done for the Gransta Tokyo shops outside the ticket gates and for the shops in Gransta Yaesu and Gransta Yaekita.
Leaving your luggage
- There are many coin lockers inside Tokyo Station and in First Avenue Tokyo Station. The official website of First Avenue Tokyo Station links to a page that shows which lockers are available. How to use coin lockers is explained in How to Use Coin Lockers at Train Stations in Japan | Typical Prices, Payment and the 3-Day Limit.
- On 1F of First Avenue Tokyo Station, there is a shop that holds your bags temporarily and delivers them to your accommodation on the same day. Its opening hours are given as 7:00–23:00. Luggage delivery services are also explained in Send Your Suitcase by Courier | Airport to Accommodation, Accommodation to Airport (Yamato Transport).
Free Wi-Fi
Free Wi-Fi (SSID "1ST-AVENUE_FREE") is available in the B1 passages of First Avenue Tokyo Station, in TOKYO GIFT PALETTE on 1F, and in the passages of TOKYO GOURMET ZONE on 2F. You can use it for up to 30 minutes at a time, up to 5 times a day. Before using it for the first time, install the "Japan Connected-free Wi-Fi" app and register in the app.
Good to know
- This article was compiled from the information on the official websites of First Avenue Tokyo Station, Gransta, the Yaesu Underground Shopping Mall and JR East. The information was checked on October 24, 2026. Shops, opening hours, payment methods and tax-free procedures may change.
- This article does not include shop names or reviews of shops. To see which shops there are, check the shop list on each area's official website.
- When checked on October 24, 2026, the English, Chinese and Korean pages of the official website of the Yaesu Underground Shopping Mall showed a notice saying that they could not be viewed because of a server problem. The notice said that the facility was open as usual.
- How to travel from Tokyo Station to Kyoto and Osaka by Shinkansen is explained in Tokyo to Kyoto and Osaka by Shinkansen | Nozomi, Hikari and Kodama compared, where to board, travel time and fares, and Shinkansen tickets are explained in Shinkansen Tickets: How to Buy and Book | Online booking such as smartEX, ticket machines and ticket offices, reserved and non-reserved seats, and the days when all Nozomi seats are reserved.